WHSG Support Solutions
Support Tickets
WHMCS Only
$125 USD / $170 CAD Setup Fee
1-25 Tickets/mo:
$5.00 USD/ticket / $6.80 CAD/ticket
26-100 Tickets/mo:
$4.75 USD/ticket / $6.45 CAD/ticket
101-500 Tickets/mo:
$4.50 USD/ticket / $6.10 CAD/ticket
501-1500 Tickets/mo
$4.00 USD/ticket / $5.45 CAD/ticket
Over 1500 Tickets/mo: get a quote
Live Chats
Tawk.to Live Chat Only
$125 USD / $170 CAD Setup Fee
1-25 Chats/mo:
$5.00 USD/chat / $6.80 CAD/chat
26-100 Chats/mo:
$4.75 USD/chat/ $6.45 CAD/chat
101-500 Chats/mo:
$4.50 USD/chat/ $6.10 CAD/chat
501-1500 Chats/mo:
$4.00 USD/chat/ $5.45 CAD/chat
Over 1500 Chats/mo: get a quote
24/7/365 Phone Support
SIP/DID Transfer:
$25.00 USD/mo / $34.00 CAD/mo
1-60 Min/mo:
$2.00 USD/min / $2.70 CAD/min
61-180 in/mo:
$1.90 USD/min / $2.60 CAD/min
181-600 in/mo:
$1.75 USD/min / $2.40 CAD/min
601-1800 in/mo:
$1.50 USD/min / $2.05 CAD/min
Over 1800 Min/mo: get a quote
WHSG Server Solutions
Proactive & Reactive Server Management
Platinum Server Management, Inc.®, widely known in this industry as PSM, is the pioneer in providing low cost and full featured server management & monitoring services. WHSG is proud to be a PSM Partner and offer the Best Server Management solutions in the inudustry.
REACTIVE Server Management
$29.95 USD/mo /$40.65 CAD/mo
Includes:
- 24/7/365 Monitoring & Reboot
PROACTIVE Server Management
$49.95 USD/mo / $67.80 CAD/mo
Includes:
- 24/7/365 Monitoring & Reboot
- Daily maintenance
- Server Softwar Patches
- Server Software Updates
Since 2001, WHSG has been providing 24×7 outsourced web hosting support to hosting providers worldwide. Our team consists of highly skilled and experienced professionals capable of handling L1, L2, and L3 queries. We specialize in managing WordPress, cPanel, WHMCS, plus a variety of linux flavors.
Our dedicated web hosting support staff works independently, collaborating seamlessly with your in-house support team. We offer a small dedicated shared team that works tightly together to not only solve problems, but be proactive to assure your servers run smoothly. Web hosting companies trust us for our unwavering commitment to exceeding their needs.
With WHSG, you can get reliable web hosting support services that enhance your company’s continuity and overall efficiency. We take care of managing your infrastructure so that you can concentrate on Sales and Marketing – because when it comes to business, we’re serious, and our clients depend on us.