WHSG Support Solutions
24/7/365 Support Tickets
WHMCS Only
$125 USD / $170 CAD Setup Fee
Ticket Package 1: Up to 100 Tickets/mo:
$500 USD / $680 CAD
Ticket Package 2: Up to 250 Tickets/mo:
$1200 USD / $1600 CAD
Ticket Package 3: Up to 500 Tickets/mo:
$2250 USD / $3050 CAD
Ticket Overages
$5.00 USD/ticket / $6.80 CAD/ticket
Over 500 Tickets/mo: Get a Quote
24/7/36 Live Chat
Tawk.to Live Chat Only
$125 USD / $170 CAD Setup Fee
Live Chat Package 1: Up to 100 Chats/mo:
$500 USD / $680 CAD
Live Chat Package 2: Up to 250 Chats/mo:
$1200 USD / $1600 CAD
Live Chat Package 3: Up to 500 Chats/mo:
$2250 USD / $3050 CAD
Live Chat Overages
$5.00 USD/chat / $6.80 CAD/chat
Over 500 Chats/mo: Get a Quote
24/7/365 Phone Support
SIP/DID Transfer:
$25.00 USD/mo / $34.00 CAD/mo
Phone Package 1: Up to 180 min/mo:
$360 USD/mo / $486 CAD/mo
($2.00 USD/min / $2.70 CAD/min)
Phone Package 2: Up to 600 min/mo:
$1,140 USD/mo / $1,560 CAD/mo
($1.90 USD/min / $2.60 CAD/min)
Phone Package 3: Up to 1800 min/mo:
$3,150/ USD/mo / $4/320 CAD/mo
$1.75 USD/min / $2.40 CAD/min
Phone Overages:
$2.00 USD/min / $2.70 CAD/min
Over 1800 Min/mo: Get a Quote
WHSG Server Solutions
Proactive & Reactive Server Management
Platinum Server Management, Inc.®, widely known in this industry as PSM, is the pioneer in providing low cost and full featured server management & monitoring services. WHSG is proud to be a PSM Partner and offer the Best Server Management solutions in the inudustry.
REACTIVE Server Management
$29.95 USD/mo /$40.65 CAD/mo
Includes:
- 24/7/365 Monitoring & Reboot
PROACTIVE Server Management
$49.95 USD/mo / $67.80 CAD/mo
Includes:
- 24/7/365 Monitoring & Reboot
- Daily maintenance
- Server Softwar Patches
- Server Software Updates
Since 2001, WHSG has been providing 24×7 outsourced web hosting support to hosting providers worldwide. Our team consists of highly skilled and experienced professionals capable of handling L1, L2, and L3 queries. We specialize in managing WordPress, cPanel, and WHMCS.
Our dedicated web hosting support staff works independently, collaborating seamlessly with your in-house support team. We offer a small dedicated shared team that works tightly together to not only solve problems, but be proactive to assure your servers run smoothly. Web hosting companies trust us for our unwavering commitment to exceeding their needs.
With WHSG, you can get reliable web hosting support services that enhance your company’s continuity and overall efficiency. We take care of managing your infrastructure so that you can concentrate on Sales and Marketing – because when it comes to business, we’re serious, and our clients depend on us.